The Bath Bomb Press has a one year warranty on all moving parts and only warrantied for its intended purpose. WE WILL ONLY FILL MOLD ORDERS IF YOU OWN OUR BATH BOMB PRESS.
Warranty does not cover damage caused by improper use, alteration, or accidental damage. It also does not cover the natural wear and tear on the machine that could occur after prolonged use. All machinery subjected to extensive use eventually wear out.
Optional 5 Year Extended Warranty Purchase extends your complete warranty time to a total of 5 years from date of shipped product. Warranty does not cover shipping of any parts to you.
Warranty only applicable in cities and/or countries the Bath Bomb Press ships to. Warranty is null and void if used in the cities and/or countries that the Bath Bomb Press does not authorize to send to.
Ordering, Shipping & Processing Time
We offer shipping through Canada Post, FedEx and DHL. The usual processing time may vary from 24 hours to 7 days. This varies from the amount of orders received daily. The estimated receive date from all carriers is estimated only. All orders will be inspected by your country's customs and can add up to 3 days to the time of your shipment.
If the billing/shipping addresses and/or card holder name is not the same, we reserve the right to hold your order for 5 to 10 days after payment for verification.
The correct shipping address is the responsbility of the customer. If the address is incorrect and/or returned back to us, any extra shipping costs will be charged to the customer.
The cost is determined by weight and location. You may check the shipping rate on the checkout page.
WE RESERVE THE RIGHT TO CANCEL/REFUSE any order that we feel is done so with ill intentions, suspected fraud, or for copycat purposes.
If you have any questions, please feel free to contact us on the Contact Us page.
We reserve the right to cancel and/or invalidate a coupon entered when placing an order. All coupon codes are on approval only. If you gain access to a coupon code that is intended for a specific purpose and/or customer, it will not be honored.
Custom molds made as per customer’s specifications from drawings and/or samples provided. The Bath Bomb Press is not responsible for the products you create from these custom molds. The customer is responsible for product and recipe testing to ensure compatibility and safety.
All custom molds are 100% non refundable.
The curing trays are made specifically for the bath bomb molds offered by The Bath Bomb Press. If you are not using our equipment by us, it is the customer's responsibility to ensure that their bath bombs will fit in the curing tray(s) purchased. The Bath Bomb Press is not responsbile of the results of bath bomb(s) ie. flat bottoms, deformities, and/or not perfectly round if you are not using equipment/molds by The Bath Bomb Press.
We reserve the right to decline any orders due to copying and our patent pending. Infringement is the act of making, using, selling, or offering to sell our product. We DO NOT ship mold only orders if you do not already own our Bath Bomb Press.
And please, come up some other idea of your own instead of riding on ours.
If the Bath Bomb Press or any molds are damaged during shipping, please contact us within 7 days of delivery. We will repair or replace the product.
Please contact us on the Contact Us page. You will receive a RMA number and instructions how to ship back to us. All shipments will be shipped at the customer's expense, must be in original packaging, and clearly marked RETURN.
The Bath Bomb Press Inc is not responsible any taxes or duties of packages not marked RETURN. The Bath Bomb Press Inc. is not responsible of any damages during return shipping and if lost in transit. You should use a shipping service with sufficient insurance when shipping back to us. The equipment needs to be in new, unused, unaltered, resellable condition and a 20% restocking fee (no exceptions). The Bath Bomb Press does not refund any shipping cost to or from the customer.
All items must be posted within 3 days from your our authorization of intention of return and inform us of tracking number. If items are not received within 15 days of authorization of return, the return offer is null and void.